Terms of Use
Last updated: March 2026
1. Nature of Our Services
Planora produces and provides digital connectivity guides — informational content in downloadable PDF format. We do not sell, resell, distribute, or facilitate the purchase of SIM cards, mobile plans, top-up credits, or any telecommunications products or services. Our business is publishing. The guides we create are educational materials designed to help readers understand Singapore's mobile connectivity landscape and make informed personal decisions.
2. General Terms
By accessing and using the Planora website and its associated content, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should discontinue use of the website immediately. These terms apply to all visitors, users, and customers of the site.
3. Eligibility and Use Conditions
You must be at least eighteen years of age or the age of majority in your jurisdiction to place an order through this website. By placing an order, you represent that you meet this requirement. You agree to provide accurate and complete information when using our order form and to use the website and its content solely for lawful purposes.
4. Nature of Content
Our guides are based on the author's independent research and experience. They do not represent official carrier information and should not be treated as such. Mobile plan details, pricing, coverage maps, and promotional offers change frequently — our guides provide a framework for decision-making, not real-time pricing or availability data. Readers are encouraged to verify current details directly with the relevant carrier or through official regulatory sources before making any financial commitments.
5. Payment and Refunds
All prices are listed in Singapore Dollars (S$) and are inclusive of applicable taxes. Payment is processed at the time of order. Because our products are digital files that are delivered electronically, refunds are evaluated on a case-by-case basis. If you believe a guide did not match its published description, contact us at editorial@planora.sg within seven days of your purchase. We will review your request and respond within five business days. Refunds, when granted, will be issued to the original payment method.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, layout, design, and the digital guides themselves, is the intellectual property of Planora and is protected by applicable copyright laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this site without prior written permission from Planora. Purchasing a guide grants you a personal, non-transferable licence to use the content for your own informational purposes.
7. Prohibited Uses
You agree not to use this website or its content to:
- Redistribute, republish, or commercially exploit any guide content without authorisation
- Misrepresent Planora's content as official carrier or regulatory information
- Use automated systems to scrape, copy, or extract content from the website
- Engage in any activity that disrupts or interferes with the website's functionality
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
8. Disclaimer of Liability
This website is an independent publication and is not affiliated with, endorsed by, or connected to any mobile network operator, MVNO, top-up service, or telecommunications provider operating in Singapore. Plan details, pricing, coverage, and availability are subject to change without notice. Always verify with the respective carrier or official sources before making decisions based on information in our guides.
Planora provides its content on an "as is" basis. We make reasonable efforts to ensure accuracy but do not guarantee that all information is current, complete, or error-free. To the fullest extent permitted by law, Planora shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or any guide purchased through it.
9. Amendments to These Terms
Planora reserves the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
10. Governing Law and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
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